Q1: What is the daily production capacity range of this commercial ice maker?
A: Our commercial ice makers offer daily production capacities ranging from 20kg to 1,000kg, with various models available to meet different business needs.
Q2: How long does it take to produce the first batch of ice after startup?
A: Typically, the machine produces its first batch of ice within 15-20 minutes after startup, with slight variations possible depending on ambient temperature and specific model.
Q3: Can different types of ice be customized?
A: Yes, we offer multiple ice type options including cube ice, flake ice, nugget ice, and block ice, with customization available according to your specific requirements.
Q4: What kind of water source does the ice maker require?
A: We recommend using filtered clean tap water that meets drinking water standards. For hard water areas, we suggest installing a water softener.
Q5: What is the recommended maintenance and cleaning frequency?
A: The machine features an automatic cleaning function. We recommend:
- Monthly deep cleaning
- Filter replacement every 3 months
(Adjustable based on actual usage conditions)
Q6: Is the machine noisy during operation?
A: Our ice makers feature quiet operation design with noise levels below 50 decibels, making them suitable for restaurants, hotels and similar environments.
Q7: What quality certifications does the product have?
A: Our products are certified with multiple international standards including CE, ISO,FCC,ROHS
Q9: In what ambient temperatures can the machine operate?
A: Standard models operate optimally between 10-35°C (50-95°F). For extreme temperature environments, we offer specialized models.
Q10: How do I choose the right model for my business scale?
A: Our sales consultants can recommend the most suitable model and configuration based on your daily ice consumption, business hours, and site conditions.
Q11: Is the machine energy efficient and eco-friendly?
A: Yes, we use high-efficiency compressors and eco-friendly refrigerants (R404A/R134a), with 15-20% lower energy consumption compared to similar products.
Q12: How soon can I receive the product after purchase?
Customized models require 30-45 days production time.
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