**1. Product Specifications**
**Q: What is the temperature range of this bath?**
A: Our standard models cover -20°C to +100°C. Custom ranges are available upon request.
**Q: How precise is the temperature control?**
A: The system maintains ±0.01°C stability with advanced PID auto-tuning technology.
**Q: What materials are used for the bath chamber?**
A: All models feature corrosion-resistant 304 stainless steel construction.
**2. Operation & Usage**
**Q: Can I use both water and oil as bath media?**
A: Yes, the bath is compatible with water, silicone oil, ethanol, and other common heat transfer fluids.
**Q: How do I switch between internal and external circulation?**
A: Simply connect tubing to the external ports and select your preferred mode via the control panel.
**Q: Is programming available for temperature ramps?**
A: Yes, the touchscreen interface allows setting multi-segment temperature profiles.
**3. Maintenance & Safety**
**Q: How often should I change the bath fluid?**
A: We recommend changing every 3-6 months, or immediately if contamination occurs.
**Q: What safety features are included?**
A: The system has over-temperature protection, low-liquid alarms, and automatic cutoffs.
**Q: How do I clean the bath chamber?**
A: Drain the fluid and wipe with isopropyl alcohol. Avoid abrasive cleaners on stainless steel.
**4. Technical Support**
**Q: What's the warranty period?**
A: All units come with a 1-year manufacturer's warranty.
**Q: Do you provide installation support?**
A: Yes, we offer remote video guidance
**5. Purchasing & Shipping**
**Q: What's the lead time for orders?**
A: Standard models ship within 15-30 business days. Custom configurations require 6-8 weeks.
**Q: Do you offer bulk discounts?**
A: Yes, contact our sales team for OEM pricing on orders of 5+ units.
**Q: Which countries do you ship to?**
A: We ship globally via DHL/FedEx with door-to-door tracking.